Cookie Policy

When we refer to “our Website” or “this Website” in this notice, we mean specific webpages with a URL commencing with and Please note that other websites that may be linked to by this Website are not governed by this policy. We encourage visitors to review the relevant cookies policy on each of these other websites.

1. What are cookies?

Cookies are small text files that are stored on your device when you visit certain web pages. They are used to enable websites to function properly and provide valuable information to the owners of a website, or other third parties who may receive data obtained from that website.

When you visit a website, the site may store or retrieve information stored on your device, generally in the form of cookies. This information may be about you, your preferences or your device. Cookies are mostly used to make our site work as you would expect it to. In most cases, the information does not directly identify you, but it allows us to provide you with a more personalized experience when visiting a website.

2. Our use of cookies

We use cookies to provide customized information and services for visitors to our Website. In general terms, cookies help us recognize you as a unique visitor when you return to our Website and help us to better understand how visitors use our Website, improving our online services. This includes information on how and when pages on our Website are visited, the technology preferences of our users and whether our Website is functioning correctly. Depending on their purpose, the cookies may last only the length of a single browsing session, but in some cases, may last longer to ensure their purpose is fulfilled.

If you are using parts of our site protected by a password (e.g. TCW Client Access), then we use cookies to help authenticate you, allow us to more easily recognize you or facilitate your navigation of our Website.

Broadly, we use cookies for the following purposes:

2.1   Analytics: we use these cookies to recognize, measure and track visitors to our Website and compile a record of usage information. This allows us to understand how our Website is used to improve the way it works. For example, analytics may allow us to understand the parts of our Website of most interest to our users.

2.2   Usage preferences: we use some cookies to remember your preferences regarding our Website. This is designed to improve your user experience by making our Website more tailored to your needs.

2.3   Session management and functional purposes: the software which runs our Website relies on cookies for the internal workings of our servers. For example, we use cookies to authenticate users, determine the appropriate parts of our Website which you can access, keep track of information about your session and determine which options or pages to display.

2.4   Marketing: these cookies allow us (or third-parties) to monitor the behavior of users of our Website. This allows us to ensure that products and services highlighted to those individuals are targeted in a focused and relevant manner (such as through marketing campaigns) based on your experience of our Website. We also use this information to analyze the effectiveness of our marketing campaigns.

Our third-party providers also use cookies. The kind of cookies and the data processing which occurs with these cookies is regulated by their privacy policies. Please see below at section 4 for more information.

3. Managing cookies

Cookies are necessary in order for you to make full use of our Website. With the exception of third-party cookies used for the purpose described at section 2.4 above, the withdrawal of your agreement to the use of cookies on our Website will impair its functionality.

4. Third-party cookies

When you visit our Website, you may also receive cookies that are set by third-parties. This may include cookies set by Google and Salesforce Pardot. These cookies are used predominantly for the purpose described at section 2.4 above. We do not control how third-parties use these cookies, and each is individually governed by the privacy notice of each provider.

Host Type
Privacy notice  Analytics
Salesforce Pardot

5. Amending cookie preferences

If you wish to remove cookies set by our Website from your browser in the future, you may delete them. The instructions for amending cookies will depend on the operating system and browser you are using.

The website contains additional information about cookies and how to manage them.